They have been nothing less than staggering with their execution. I placed the first batch of defaults with them around 40 files on a trial basis. They made resolution and collected on over 37% of them in less than 3 weeks. I think we are now at a point where every 48 hours there is a settlement, and we are just handing off any default on the same day. They really know the business inside and out.

We get access to our own portal and monthly reports as to where we are with each debtor – I was promised this by other collection agency but they never came through with it. iLex even amended our contracts and did the whole evaluation to show their expertise. I must say to work with this group has truly elevated our game.